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Counter/Parts Technician/Customer Service

Department: Technician / Fabrication / Assembly
Location: Lewiston, ME

The Hope Group, a division of SunSource, Looking for a meaningful career opportunity with an organization that values goalsetting, hard work, and dedication? Consider joining our team at The Hope Group!  We seek a highly motivated, technically inclined, customer service driven person for a great opportunity at our Lewiston, ME location.

At The Hope Group (a SunSource company), we offer access to a wide variety of opportunities and strive to reward our employees for their unwavering efforts and commitment. If you have a desire to learn in a dynamic and diverse team environment that champions personal growth and development, we want to hear from you!

SunSource offers an industry competitive compensation plan and excellent company benefits including medical, dental and 401(k). SunSource also offers tuition reimbursement and training opportunities for talented people with a desire to learn and grow!

Our Counter Technicians provide customer solutions and prepare pricing and quotations. You'll have the opportunity to work both independently and collaboratively with other team members. The individual in this position should be comfortable with digital technology and able to work extensively within computer systems to enter orders, maintain pertinent sales, account, and cost records, and prepare various reports. The Counter Technician should have a strong attention to detail and take pride in their customer service and communication skills.

What You'll Do:

  • Establish and maintain positive and professional rapport with customers, offering high-quality information and service including assistance with product needs, questions, purchases, returns, etc.
  • Receive and process in person and phone requests for price and availability of materials, acquiring price information directly from vendors on non-price book items
  • Receive, pick and ship customer orders
  • Lead inventory control duties including count variations and system updates
  • Provide outside sales personnel with leads based on customer conversations
  • Fabricate hose assemblies pursuant to customer request
  • Maintain product literature and obtain technical information from manufacturers

Why You'll Love Working for Us:

  • Industry competitive compensation plan
  • Medical, dental and 401(k)
  • We also offer tuition reimbursement and training opportunities for talented people with a desire to learn and grow!

What We Need from You:

  • High School degree or diploma/certificate/degree from technical school
  • Experience in automotive industry, automotive parts store, or competitor
  • Proven mechanical aptitude and ability
  • Ability to lift up to 50 pounds
  • Digital literacy, computer skills, and previous experience with an operating system (CRM experience preferred)

Text "SunSource" to 25000 to Apply!!

We are an Equal Employment Opportunity Employer M/F/V/D
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

WE PARTICIPATE IN E-VERIFY PROGRAM
www.sun-source.com

http://www.theparkerstore.com/index.shtml

www.thehopegroup.com

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